Privacy Policy

New-Gen Roofing is a roofing contractor based in California's Central Valley, serving homeowners across Stanislaus, Merced, San Joaquin, Sacramento, and Yolo County. In this policy, “we,” “us,” and “our” refer to New-Gen Roofing. By using our website or submitting a request through it, you agree to the practices described below.

Information we collect

We only collect the information you choose to give us. When you fill out an inspection or contact form, we collect the details you enter, typically your name, phone number, email address, and what you need help with (for example, a roof replacement, repair, or inspection). If you call or text us, we receive your phone number and whatever you tell us.

Our website does not run advertising trackers. We store one small preference cookie to remember whether you want the site in English or Spanish. Our web host may keep standard server logs (such as IP address and browser type) for security and reliability.

How we use your information

• To respond to your request, schedule your free inspection, and give you a quote.
• To contact you about your project by phone, text, or email.
• To provide our roofing services and any warranty follow-up.
• To keep records for our business and meet legal or insurance requirements.

We do not sell or rent your personal information, and we do not use it for advertising.

How we share information

We share your information only when it is needed to serve you or run our business. That may include the service providers that help us operate, such as our contact-form provider (Formspree), which delivers your form submission to us, and our website host. We may also share information when required by law, or to protect our rights and safety. Our homepage displays our public Instagram feed; viewing that content is subject to Instagram's own privacy policy.

Text messages

If you give us your phone number, you agree that we may call or text you about your inspection and project. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or simply telling us.

Data security and retention

We take reasonable steps to protect the information you share with us, but no method of transmission over the internet is completely secure. We keep your information only as long as we need it to serve you and to meet our business and legal obligations.

Your privacy rights

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to ask us to correct or delete it, and to opt out of future contact. California residents have these rights under the California Consumer Privacy Act (CCPA). Because we do not sell personal information, there is nothing to opt out of on that front. To make any request, contact us using the details below and we will respond as required by law.

Children's privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “last updated” date at the top of this page.

Contact us

If you have any questions about this policy or your information, reach out: